A Genius Childcare centre in Kenmore is among those caught in the sudden collapse of one of Australia’s largest childcare providers, leaving staff unpaid and families scrambling for alternatives. The financial troubles of Genius Childcare’s parent company, Vertical 4, have triggered widespread closures, with educators and parents in Queensland, New South Wales, Victoria, Western Australia, and the ACT facing uncertainty.
On 13 March, administrators were appointed to Vertical 4 Pty Ltd, the company responsible for 13 Genius centres across multiple states. Among them is the Kenmore centre, which is currently in the process of being sold to a third party.
The collapse follows months of financial instability, with reports of unpaid wages, missing superannuation payments, and unexpected closures. Some staff say they are owed thousands of dollars, and others, particularly those on visas, are struggling to stay afloat.
A Childcare Crisis Unfolds
Many educators and staff members claim they have not been paid since early February, forcing some to seek assistance from food banks. The United Workers Union (UWU) has launched legal action in the Federal Circuit Court on behalf of 57 affected employees, aiming to recover unpaid superannuation and seek penalties for late wages.
According to the union, the company’s director, Darren Misquitta, has been unreachable for months. Rumours suggest he may be in Hong Kong, Japan, or even the Gold Coast, but no official confirmation has been made. Court papers were served to him through his lawyers in Melbourne, yet concerns remain over his whereabouts and accountability.

Families Left in Limbo
Parents have been left frustrated by what they describe as poor communication from Genius Childcare. In some cases, families were still charged fees even after centres had closed. One parent, whose child attended a now-closed Canberra centre, described the experience as “dismal”, saying families had no warning before services were abruptly shut down. Another parent in Sydney’s Pyrmont reported being assured the centre would remain open, only to receive an email days later stating it would close intermittently due to staff shortages.
Some educators at Genius centres say they warned potential new hires about the company’s issues, advising them to “run a mile” before accepting jobs. One early childhood educator shared that wages were routinely paid late, often arriving days after they were due. Mortgage payments were missed, and financial stress became a common struggle among staff.
Administrators Step In
With administrators now in control, there is hope that operations can stabilise. WLP Restructuring, the firm handling the administration process, has stated that their priority is to resume trading, reinstate staff, and seek buyers for the centres.
Kenmore’s centre is among five locations currently in the process of being sold. Others include centres in Mount Albert, Beaumaris, and Reservoir in Victoria, and Gowrie in the ACT. A spokesperson for the administrators confirmed they are also negotiating an extension of the company’s debt facility to allow some centres to continue operating during the transition.
Despite these efforts, uncertainty remains. Staff at some Genius centres that have not been placed under administration say they have been left in limbo, with no clear answers about their futures. At one Melbourne centre, nearly 20 educators refused to work due to four weeks of unpaid wages. Many of them are unsure if they will ever recover what they are owed.
Industry-Wide Concerns
The collapse of Genius Childcare is part of a broader crisis affecting Australia’s early childhood education sector. Another childcare provider with 320 staff went into administration in February, adding to concerns about financial stability in the industry. Experts and educators are calling for greater regulation to ensure that childcare centres are financially secure before being allowed to operate.
One worker involved in the recent shutdowns said the situation has left staff and families feeling helpless. She believes childcare providers should be held to stricter accountability standards.
Published 19-March-2024