Residents in Mount Crosby and surrounding suburbs can now access income-tested disaster hardship assistance to help households recover from the hailstorms that swept through Brisbane in November 2025.
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The assistance is available for uninsured residents who experienced property damage and disruptions to essential services following the severe weather event. Alongside Mount Crosby, the 15 suburbs included in the assistance program are Ashgrove, Bardon, Boondall, Ferny Grove, Gumdale, Keperra, Lota, Manly, Manly West, Ransome, The Gap, Wakerley, Wynnum, and Wynnum West.
The assistance package is designed to help cover recovery costs and support residents in returning their homes to safe and habitable conditions.
Three assistance measures are available to eligible residents:
- Structural Assistance Grants – up to $80,000 for uninsured, income-tested owner-occupiers towards the repair or replacement of a disaster-damaged dwelling to return it to a safe and habitable condition.
- Essential Household Contents Grants – income-tested assistance for uninsured residents, up to $1,765 for individuals and up to $5,300 for couples or families to replace destroyed essential household contents such as whitegoods.
- Essential Services Safety and Reconnection Scheme – income-tested grants up to $5,000 per household for uninsured homeowners needing to reconnect services like electricity, gas, water or sewerage.
Residents can apply for these grants to assist with rebuilding and replacing damaged property. Eligibility for the grants is income-tested, and applicants must be uninsured and able to demonstrate damage caused by the hailstorms.
Information about eligibility requirements, supporting documents, and how to apply is available through the Queensland disaster recovery website. Assistance is also available via the 24/7 Community Recovery Hotline on 1800 173 349, where residents can speak with staff about available support options.
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The support is aimed at helping households affected by the November storms access financial assistance for repairs, replacement of essential items, and reconnection of services. Residents in Mount Crosby and the other activated suburbs can now begin applying for grants to help restore their homes and essential services following the severe weather event.
Published 15-December-2025






